Technical Service & Support

R&R’s uncompromising commitment to upgrading the technology and efficiency of investment casting foundries has benefited casters around the world. R&R employs a technical staff to support customers with a focus on constant improvement. R&R continues to see solutions and provide innovations which lead the precision investment casting industry into the future.

 

​Foundry Process Auditing

• R&R’s product and application staff performs process audits and assists customers in optimizing their production capabilities

 

Process Training

• R&R’s product and application staff regularly provides training and process assistance to customers

• Hands-on, small group training is available on-site or at R&R’s product development laboratories and foundry

 

Product Application Assistance​

• Slurry Control Training

  • In order to get the best slurry or investment performance, it is important to maintain materials in a consistent manner

  • R&R’s product and application staff is available to provide on-site training to foundry personnel

• Slurry Control Testing

  • R&R supports its customers by providing slurry control test data and advice on necessary adjustments, as requested by the individual foundry

• Investment Application Training

  • We also provide investment application training for our customers to help them optimize the process

 

Defect Analysis & Troubleshooting

• R&R’s product and application staff reviews castings to determine potential defect causes

• Once reviewed, R&R works closely with the customer to improve casting results

 

Research & Development (R&D)

• R&R employs an R&D staff dedicated to developing products that improve performance and casting efficiency in the foundry

• Products unique to R&R’s portfolio and those specifically tailored to the individual foundry application are born from the efforts of this team